Privacy Policy
Last updated: 9 November 2026
This Privacy Policy explains how xLabs LLC ("xLabs", "we", "us") handles information when you use our website at xlabz.ai and our mobile applications (each, an "App").
Who we are
xLabs LLC is a company based in Dubai, United Arab Emirates. Contact: info@xlabz.ai.
Information we collect
We only collect information that is needed to provide and improve each App or this website. Depending on the App, that may include:
- Account details you provide (such as name, email address, or phone number)
- Content you submit inside an App
- Device and usage data (such as device type, OS version, crash logs, and approximate diagnostics)
- Purchase or subscription status, where an App offers paid features through an app store
Each App's App Store or Google Play listing, and any in-app privacy notice, describes the specific data that App collects. If an App does not need certain data, we do not collect it.
How we use information
- To operate, maintain, and improve our Apps and website
- To respond to support requests
- To meet legal and regulatory obligations
- To protect the security and integrity of our services
We do not sell your data
We do not sell personal information. We do not share personal information with third parties for their own marketing.
Sharing
We may share information with:
- Service providers who help us run the Apps (for example hosting, analytics, or crash reporting), under contracts that limit their use of the data
- App stores (Apple or Google) when you buy or subscribe through them
- Authorities when required by law
Retention
We keep personal information only as long as needed for the purposes above, or as required by law. You may ask us to delete your account data where applicable.
Security
We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure.
Children
Our Apps are not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
International transfers
Information may be processed in the United Arab Emirates and in other countries where our service providers operate. Where required, we use appropriate safeguards for such transfers.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to certain processing. Residents of the UAE may also have rights under the UAE Personal Data Protection Law (PDPL). To exercise these rights, email info@xlabz.ai.
Cookies and website analytics
Our website is a simple static site and does not use advertising trackers. The hosting provider may process standard server logs (such as IP address and pages requested) to serve and secure the site.
Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Apps or website after an update means you accept the revised policy.
Contact
Questions about privacy: info@xlabz.ai
xLabs LLC, Dubai, United Arab Emirates.